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Featured Case Study
 
Lovewater (supply of quality water coolers) is an e-commerce site. Client wanted easy to use control panel to manage online shop...  
  >> View case study
 
 
Client Feedback
 
   
"The real ease and simplicity of the control panel has helped...and we are now able to manage our own site and make changes when necessary".  
   
Nick Swan  
Managing Director  
Love Water Ltd  
   
 
     
 

 

 
 
 
Our Values & Approach - Summary
(1)
We value being honest, reliable, taking a pride in our work
(2)
Giving independent and best advice to clients
(3)
Doing what we said we would, when we said we would
(4)
Being flexible and adapting to your needs
(5)
Have many today lost the art of good customer service?
 
 
 
 
 
 
 

Often being a client ourselves, we know what we value and look for from a partner or supplier. We seek to provide the same to our clients. In essence, practicing the wise saying "treat others as you would want to be treated yourself".

What do you value? We value being honest, reliable, taking a pride in our work and being easy to work with.

How does this follow through in practice?

 

Honesty

Giving independent and best advice to clients, not what best suits our interests. Why? Firstly, it's a point of personal integrity. Secondly, it produces what we and all marketers prize; client retention.

 
Reliability
 
Simply doing what we promise to do, when we said we would!
 
Pride in our Work
 
We pay great attention to detail, because small things count. What is the damage of an online form with one bit of incorrect code, or a dead 'contact us' link? (sadly there are plenty of real life examples!)
 
Easy to Work With
 
Being flexible and adapting to your needs as best we can
 

In an era when there are more books on Customer Relationship Management etc. than ever before, we just wonder whether many in business have lost the essence of good customer service?

In summary, what is important to you, is important to us.

     
 
  Contact us
 
 
 
 
 
Ace Web Marketing (UK) Ltd is a registered member of the UK Web Design Association
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Crawley Office
t: 01293 817 660
f: 01293 817 718
       
Ace Web Marketing (UK) Ltd
  - Business & Innovation Centre, Metcalf Way, Crawley, West Sussex, RH11 7XX, UK
 
© Ace Web Marketing (UK) Ltd. All rights reserved.
 
Ace Web Marketing (UK) Ltd is registered in England & Wales, whose registered office is 103 Bridger Way, Crowborough, East Sussex, TN6 2XD. Company No: 4937278